Jobot, the AI-powered recruiting firm known for valuing “kindness and respect,” has launched Jeni™ (Jobot Engagement Network Intelligence), an AI assistant designed to dramatically improve candidate engagement by calling every applicant within minutes of applying. The goal: make recruiting more personal, inclusive and efficient, and minimize the sense that candidates are left in the dark.
According to Jobot, nearly 50% of job seekers say they’re “ghosted” after applying, with no acknowledgment or follow-up.
Jeni changes that by turning applications into conversations: on call, Jeni gives applicants a chance to “share their experience and motivations in their own words,” not just through a resume.
How Jeni Works: Technology Meets Empathy
Jeni intervenes early in the recruiting process: once a candidate applies, she (via a conversational AI) reaches out by phone within minutes. She listens without bias, focusing on each person’s background and goals, not just on keywords.
On the recruiter side, Jeni generates a match score and detailed notes, which complement insights from Jobot’s existing AI tool, Jax, a resume‑analysis engine for skills and experience. Recruiters can then review both sets of intelligence (Jeni’s conversational insights + Jax’s resume data) to make more informed decisions about who to advance.
Early results are promising: Jobot reports that Jeni connects with up to 94% of applicants within minutes, helping to scale human connection at a volume that’s usually not possible for busy recruiting teams.
Jeni is AI-driven but designed to support, not replace, human recruiters. It helps maintain real human connections in hiring. Heidi Golledge, Jobot’s Founder and CEO, said Jeni shows her mother’s values: respect, kindness, and ensuring everyone feels heard.
What Are the Implications for the HR / Recruitment Industry
- Reducing Candidate Ghosting and Improving Experience
A major frustration for job seekers is the lack of response after applying. By engaging quickly, Jeni can cut down on ghosting. This enhances the candidate experience. It also boosts Jobot’s reputation for being empathetic and human-centered.
- Scaling High-Volume Recruiting with Empathy
High-volume hiring can reduce personalization. Jeni helps recruiters reach out widely while keeping a human touch. She manages initial candidate engagement, allowing recruiters to focus on strategic conversations.
- More Inclusive & Insightful Hiring
Great candidates can get overlooked if their resumes don’t match keywords. By talking with candidates, Jeni can uncover their motivation, context, and potential. This helps companies find talent that might otherwise be missed.
- Efficiency + Trust = Better Hiring Outcomes
Recruiters combine match scores from Jax with notes from Jeni to build better profiles. This mix of AI analysis and human input speeds up hiring, cuts bias, and improves decision-making. It also builds trust with candidates. Their application feels more personal, not just another submission.
- Shift in Recruiter Roles
Recruiters’ roles may evolve: less time doing cold outreach or sifting through unresponsive candidates, and more time spending on qualified prospects, coaching, and relationship building. As AI handles routine engagement, recruiters can focus on high-value work.
Also Read: AI Innovation Set to Define HR by 2026: ADP Forecasts Major Shift in People Strategy
How Broadly It Will Affect the Businesses
Improved Employer Brand: Companies using Jobot + Jeni can show a more responsive, people-first image. Candidates who engage meaningfully are likelier to see the employer positively, even if they don’t get the job.
Better Talent Pipeline Quality: Early conversations help companies build a richer pipeline quickly. Jeni surfaces motivated, qualified candidates sooner, which can shorten hiring cycles and enhance match quality.
Cost Efficiency: Automating first-touch engagement reduces overhead costs. Recruiters don’t have to call every applicant. AI manages routine outreach, saving time and lowering hiring costs.
Risk & Compliance Considerations: Governance is crucial for AI in recruiting. Organizations must ensure AI conversations are fair, transparent, and auditable. They should also prevent bias in how Jeni assesses candidate responses.
Change Management: For successful adoption, businesses need to train recruiters to understand Jeni’s insights. They should integrate it into workflows while keeping a human touch where necessary.
Conclusion
Jobot’s launch of Jeni is a big step in changing recruiting. It’s not just about speed; it’s about being more humane. Jeni turns applications into real conversations. This helps solve a big issue in hiring: ghosting. For HR and talent-acquisition teams, Jeni scales empathy and insight. This lets recruiters focus on more strategic tasks. For businesses, the result could be stronger candidate relationships, better-quality hiring, and a more efficient, effective recruitment engine — combining the power of AI with the heart of human connection.
