Mutual of Omaha Workplace Solutions has partnered with healthcare technology and analytics provider Claritev to streamline how enterprise employees access and utilize supplemental health benefits, including accident, critical illness, and hospital indemnity coverage. By leveraging Claritev’s tech-enabled solutions and over 45 years of claims experience, the collaboration integrates medical claims data to reduce operational friction, automate potential claim identification, and accelerate benefit payouts for covered workers. Commenting on the operational impact of claim integration, Andy Gibson, Senior Vice President, Workplace Solutions Claims at Mutual of Omaha, stated: “With increased awareness of health risks, employers want to offer voluntary benefits like accident, critical illness and hospital indemnity, but often they don’t fully understand the value of the benefits they’ve chosen.
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Claim integration streamlines the process at every stage, from identifying potential supplemental claims to notifying employees to help them file claims and receive benefits even faster – all helping them realize the full potential of their benefits while increasing employee engagement and retention.” Emphasizing the broader value of simplifying care delivery, Travis Dalton, President and CEO of Claritev, noted: “Employees want to focus on recovery, not on the challenges that can come when medical events occur. Claritev is focused on delivering affordability, transparency, and quality to the healthcare system. Through this collaboration, we can help reduce complexity in the claim process and deliver meaningful value to employees at a time when they need it most.” Ultimately, this unified tech-driven approach enables employers to boost workforce retention and optimize benefit utilization.
