Friday, November 7, 2025

UKG Bryte AI Transforms Employee Support with Intelligent, Real-Time Assistance

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UKG has unveiled a major evolution of its UKG People Assist™ and UKG Document Manager solutions, powered by its agentic AI platform, UKG Bryte™, to redefine how employees find help and information at work. The enhanced AI-first experience enables staff to instantly access personalized, contextual answers to everyday workplace questions like “How do I request parental leave?” or “Where do I find…?”—eliminating the need to search through complex intranets or policy manuals. “Finding answers and documents at work should feel effortless, allowing people to quickly get the information they need to do their job, make decisions, and have an impact,” said Suresh Vittal, Chief Product Officer at UKG.

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Optimized for mobile, the solutions leverage UKG’s People Fabric data layer to deliver hyper-personalized guidance across HR, operations, and compliance workflows. Document Manager also automates document generation, retention, and e-signature workflows to enhance compliance and reduce manual effort. Virginia Owens, EVP of HR Operations at PennyMac, noted, “By putting everything right at their fingertips, we’re empowering our people to be self-sufficient and stay informed, creating a better, more connected experience for every employee.” Together, these innovations reinforce UKG’s vision of AI-driven workplace efficiency and seamless employee experiences.

Read More: UKG Bryte AI Revolutionizes How Employees Find Help and Information

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