Tracker has announced the general availability of its new Open API, marking a significant expansion of its AI-powered ATS and CRM platform for staffing and recruiting agencies. Following a successful beta program with customers and integration partners, the Open API is designed to give agencies greater flexibility to extend their technology ecosystems while preserving Tracker as a single, authoritative system of record.
Unlike conventional APIs that expose limited candidate or job information, Tracker’s Open API delivers full operational access across the entire recruitment lifecycle. Agencies and technology partners can build secure, customized integrations that span lead generation, client management, placements, and financial workflows—without creating data silos or synchronization issues.
“We built Tracker to solve a fundamental problem in our industry: agencies were spending more time managing their tech stack than actually recruiting,” said Andy Jones, CEO of Tracker. “Our Open API is about giving them the freedom to extend a system that already works by bringing in specialized tools where it makes sense. And better yet, we built ours to cover your entire operation. Leads, clients, opportunities, placements, timesheets, invoicing. Everything. Whether you’re a technology partner building an integration or an agency automating internal workflows, you’re working with complete data, not fragments.”
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The API supports full create, read, update, and delete functionality across business development, client and contact management, candidate operations, project delivery, financial processes, and system configuration. Real-time webhooks enable event-driven integrations, while a modern REST architecture, JSON responses, and interactive Swagger documentation simplify development. Enterprise-grade security features, including encryption, authentication, and role-based permissions, are built in.
Tracker positions the Open API as an alternative to what it calls the “marketplace tax,” where agencies are forced to juggle numerous disconnected tools or accept closed systems with limited extensibility. “The staffing technology landscape has backed agencies into a corner,” said Mark Hodgkinson, Chief Technology Officer at Tracker. “We built Tracker’s API to eliminate that unnecessary trade-off.”
Early adopters are already leveraging the API to support AI-driven initiatives. Andy Warns, Director of Technology at Agility Partners, stated, “We knew that to be successful, our underlying systems couldn’t be blockers to our AI-first agenda. We needed a foundation of powerful APIs to connect our tools, and Tracker provided that flexibility. It allows us to bypass silos and build our data warehouse with a proprietary agentic AI layer that will drive our business forward for years to come.”
