OneKonnect is pleased to announce their new integration with BambooHR®, the cloud-based People Intelligence Platform designed specifically for SMBs. With this integration, the process of automating connectivity with insurance carriers becomes possible directly in the BambooHR benefit administration environment, providing instant access to more insurance carriers.
With this integration, the users of BambooHR will be able to integrate with the network of OneKonnect comprising more than 800 insurance carrier connections for medical, dental, vision, life, disability, COBRA, FSA, HSA, and ancillary benefits.
Overcoming the Challenges of Benefits Administration Operations
The challenge of today’s benefits administration is in the timely transmission of the data of employees’ enrollment into insurance carriers and ensuring the locking of coverage without mistakes. In house management of such connectivity requires significant IT effort and data mapping.
With this new collaboration, OneKonnect will take on all the responsibilities of the carrier network operations. The role of OneKonnect is to handle the carrier management, mapping of the data, implementation, testing prior to the go live, go live, and post-go live monitoring for each active connection. Through this collaboration, BambooHR members will be able to manage their benefits within the existing platform without handling any technical work at all.
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Combining Advanced Technology with Human Intelligence™
Even with automated EDI and API integrations, benefits administration often faces several challenges, such as inconsistent requirements from carriers, different modes of operations, mismatches in subscriber IDs, and inconsistencies with enrollment timelines.
The solution to these challenges is the combination of OneKonnect’s technical connectivity layer along with its carrier team, which audits enrollment streams and works directly with carriers to address any data discrepancies.
“Benefits enrollment is not simply a technology challenge,” said Michael Martocci, CEO of OneKonnect. “Every carrier has unique requirements, operating models, timelines, and processes for resolving discrepancies. Technology is essential, but technology alone is not enough. What differentiates OneKonnect is our Human Intelligence™. We combine industry-leading connectivity with experienced carrier specialists, implementation professionals, and production support teams who take ownership of every connection from implementation through ongoing operations. Our clients are not simply implementing another platform; they are gaining a dedicated extension of their own team. That commitment to accountability, responsiveness, and service excellence is what we are delivering to BambooHR and every employer they support. It is also what defines OneKonnect.”
Scaling HR Technology Infrastructure
The integration underscores OneKonnect’s capacity to deliver scalable benefits data infrastructure to leading HR technology platforms. By blending robust data transmission technology with hands-on operational management, OneKonnect allows HR software providers to rapidly expand their benefits connectivity offerings without having to build, host, or service carrier integration networks independently.
The integrated solution is currently available to BambooHR clients, providing real-time visibility into enrollment transmissions and end-to-end carrier support.
