Kaltura has launched an avatar-based roleplay solution to enhance enterprise training. This AI-driven platform uses Agentic Avatar technology for realistic training. Photorealistic avatars can act as customers, employees, or job candidates. This setup lets users practice key conversations in a safe space. The solution supports over 30 languages and records every interaction for performance review. It provides valuable insights into employee growth over time. It breaks through the limits of traditional training. These methods often rely on passive content or just a few live roleplay sessions.
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Instead, it offers always-on, repeatable, and cost-effective training experiences. Use cases include sales, customer service, healthcare, compliance, recruitment, and leadership development. This allows organizations to standardize training for global teams. “Enterprises know that practice-based training is far more effective than passive learning, but they can’t scale live roleplay to thousands of employees across locations and languages,” said Alan Bekker, Kaltura’s CTO. The solution is currently available to beta customers, signaling strong demand for AI-enabled workforce training innovation.
