Upwork Inc. has unveiled its Summer 2025 “Upwork Updates” release, introducing over 75 new features aimed at streamlining hiring and work execution in the age of AI. Central to the release is the evolution of Uma, Upwork’s Mindful AI, which has transitioned from a passive assistant to an active AI Work Agent. Uma now autonomously handles tasks like instant interviews—where it uses client-provided questions to conduct interviews during the proposal process and delivers structured summaries that match freelancers to project needs—cutting down manual screening time and enhancing hiring precision. “Work is being reshaped in real time as intelligent agents are becoming a more familiar and essential part of how work gets done,” said Dave Bottoms, general manager and SVP of product for the Upwork Marketplace.
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The release also includes AI-powered video meeting tools with auto-generated summaries, Uma-enhanced search for faster talent discovery, and real-time proposal insights for freelancers. Premium plans—Business Plus and Freelancer Plus—have also been upgraded, offering features like AI-curated freelancer shortlists, customizable job alerts, and support for managing off-platform talent. “Business Plus has helped us work more efficiently and find the kind of talent that’s hard to reach through traditional channels,” said Matt Klein, digital director at Keiser Corporation.
