CriticalArc, the global leader behind the innovative safety and incident management platform SafeZone, is thrilled to announce Danny Malone’s transition into the newly created role of Global Product Marketing Director. This strategic move underscores CriticalArc’s commitment to enhancing customer success and further accelerating global adoption of the SafeZone solution.
With the adoption of SafeZone rapidly increasing across industries worldwide, CriticalArc has experienced substantial growth. As a result, the organization decided to create a dedicated Product Marketing role at this crucial juncture.
“Our customer base has grown significantly, and with that growth comes the need to ensure that organizations fully understand and leverage SafeZone’s capabilities to maximize return on investment,” said Darren Chalmers-Stevens, Group Chief Operating Officer at CriticalArc.
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By formalizing this role, CriticalArc aims to deliver clear, consistent, and impactful messaging around SafeZone’s high-value use cases. This investment will ensure the evolving needs of the market are addressed while helping customers enhance safety, security, and operational efficiency.
Danny Malone brings a wealth of experience and an unparalleled understanding of SafeZone and its user community to his new role. Over the past seven years, Danny has played a key role in building CriticalArc’s Customer Success team and maintaining a world-class standard of support for SafeZone users globally.
“Danny’s hands-on experience with customers worldwide gives him unique insight into how organizations use SafeZone in real-world scenarios,” stated Glenn Farrant, CriticalArc CEO. “His ability to translate those insights into meaningful messaging and resources strengthens our ability to engage, inform, and empower our customers.”
SOURCE: EINpresswire
