Teladoc Health, the global leader in virtual care, has launched Wellbound, a comprehensive employee assistance program (EAP) designed to provide employees with continuous, connected support for mental health, physical well-being, and everyday work-life needs.
Created for Teladoc’s U.S. employer and health plan clients, Wellbound taps into the company’s unmatched clinical reach and consumer engagement expertise to address a long-standing gap: fragmented EAP experiences that leave employees struggling to navigate benefits when needs evolve. Despite nearly 90% of large employers offering EAPs, many struggle to deliver sustained value or measurable outcomes.
Wellbound is built to solve that challenge by serving as a unified “on-ramp” to long-term well-being. The program combines online therapy through BetterHelp—the world’s largest online therapy platform—with Teladoc Health’s psychiatry services, medication management, and self-guided resources. Employees can easily access additional Teladoc services, from 24/7 urgent care to primary care and chronic condition support, ensuring continuity at every step.
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Beyond mental health, Wellbound extends work-life support through legal and financial consultations, coaching, in-person counseling, and trusted referrals for elder care, childcare, and back-up care—offering a true whole-person approach.
“Grounded in a best-in-class comprehensive mental health solution, Teladoc Health’s EAP empowers organizations to deliver consistent, high-impact support that meets the evolving needs of today’s workforce—strengthening resilience, promoting long-term wellness, and delivering measurable results,” said Matthew Sopcich, SVP of Mental Health Solutions at Teladoc Health. “And the real power lies in our ability to do it seamlessly, making it easier for employees to find, access, and engage with the support they need in the moment—and for long-term health and wellness.”
The launch of Wellbound aligns with Teladoc Health’s broader strategy to deepen its impact on member outcomes, expand its leadership in virtual mental health, and help organizations build healthier, more resilient teams.