McLean & Company, a global human resources research and advisory firm, has unveiled its new Human-Centric AI Program, which is a judgment-based capability development approach aimed at helping enterprises leverage technology spend by converting it into responsible use, sustained adoption, and performance metrics. Designed specifically for business leaders and managers working within various departments such as HR, IT, and operations, the professional development program develops decision-making, reasoning, and leadership skills needed for application of artificial intelligence in daily business processes.
With enterprise investment in AI technologies expanding rapidly, many companies find themselves unable to make the leap from pilot project to implementation of new technology in operations. While traditional approaches to education usually concentrate only on technological features of software, there is a lack of focus on development of skills needed for deployment of evolving technologies. McLean & Company’s new framework resolves this challenge by delivering an organization-wide workforce development path.
“Many organizations don’t have an AI technology problem; they have a people capability problem. Adoption stalls when employees lack the confidence, capabilities, and ways of working to use it effectively,” says Suz Khatcherian, vice president of Learning Solutions at McLean & Company. “The new program goes beyond AI skills. Participants strengthen critical thinking, decision-making, communication, adaptability, and change leadership. These capabilities remain valuable as the technology continues to evolve.”
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Three Progressive Learning Paths for Organizational Readiness
The blended, self-paced learning program accommodates professionals across all technical proficiency levels, structuring skill development into three core tracks:
Foundational AI & Data Fluency: Establishes essential data literacy and ethical frameworks to build workforce confidence in responsible AI usage.
Practical Application: Focuses on real-world execution, teaching employees how to integrate AI tools into daily workflows to optimize output.
Leading in an AI World: Equips managers and executive teams with change leadership strategies to guide organizational transformation and sustain long-term adoption.
Each learning path integrates short modular microlearning courses with experiential exercises, performance simulations, real-life scenarios, and practical workbooks. Besides that, knowledge is also reinforced by interactive expert-led sessions, group discussions and manager-led coaching sessions.
“As AI reshapes how work gets done, that means going beyond understanding the technology to ensuring people and organizations are equipped to use it effectively and responsibly. The Human-Centric AI Program is an important step in building the capabilities leaders and employees need to adapt, lead, and thrive alongside AI while keeping people at the center of how work evolves,” says Jennifer Rozon, president of McLean & Company.
Sustaining Long-Term Workforce Competency
While traditional training programs are often obsolete due to their static nature and the changing nature of software, the Human-Centric AI Program benefits from a content ecosystem that is always up-to-date. This helps ensure that the learning material remains current in regards to new AI models, governance, and industry best practices.
“The Human-Centric AI Program brings together the best of what McLean & Company does: evidence-based research and practical, self-paced learning grounded in a clear view of how work is changing alongside AI,” says Karen Mann, senior vice president of Human Resources Research, Learning & Advisory Services, at McLean & Company. “We’re helping organizations build the people capabilities that make AI adoption effective and sustainable, rather than treating AI as a standalone technology initiative.”
