UKG has introduced UKG Pro Pay with Workforce AI, a new payroll solution designed to help organizations identify, analyze, and resolve payroll issues in real time through advanced artificial intelligence and automation capabilities. The announcement was made during Payroll Congress 2026.
The platform employs the power of AI to turn a manual back office task of payroll into an automated, intelligent process. This system is especially designed to increase the precision and speed of payroll for front-line and hourly employees, as their pay systems may be complicated by different shifts, labor laws, overtimes, and deductions.
As per UKG, the platform is based on UKG’s Workforce Operating Platform and is geared towards making payroll process automation easier while still keeping humans in the loop during important reviews and approvals. UKG claims that this platform will allow you to dramatically reduce the time spent on payroll processes, shaving days off into hours.
Also Read: The Hartford Study Finds Gen Z Turning to AI for Employee Benefits Decisions Amid Rising Financial Pressure
“Pay day is the most important recurring moment for the frontline workforce. Not only is it often the single largest line item expense for an organization, but it is the foundation that the entire frontline employee experience is built upon. When pay is wrong, it hurts the business on multiple fronts,” said Gretchen Alarcon. “With our extensive AI domain expertise, Pro Pay with Workforce AI is built to help pay teams transform from reactive to real-time, moving back office to a strategic partner.”
The platform introduces several AI-powered tools, including Payroll Auditing AI, Payroll Analyst Agent, Payroll Anomaly Detection AI, and AI-assisted payroll processing. These solutions will be able to identify payroll discrepancies, uncover the reasons behind such discrepancies, simplify the process of correction, and partially automate the payroll process.
As UKG mentioned in their announcement, according to recent studies performed by KPMG, organizations can lose from 2% to 4% of all labor costs due to payroll mistakes and inefficiency. UKG hopes to enable companies to minimize payroll leakage and increase employee satisfaction through its new technology.
